We provide a revolutionary suite of products that help our clients to increase customer satisfaction, increase employee loyalty and understand the marketplace – all in real-time.

Listening to your customers, motivating your team and knowing what’s going on in your industry are simple ideas that have been practiced in business for centuries. Collecting and measuring all this information so it’s at your fingertips hasn’t been easy. UNTIL NOW!!

     
   

Your customers are talking ... are you listening?

Measure customer satisfaction and sentiment for your product or service.
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What are your employees thinking?

Measure employee satisfaction and sentiment.
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Competition is a fact of life. How do you stack up?

Compare key performance indicators (KPI) with your peers.
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Track your performance & understand the market

Business Intelligence Solution for Golf Courses
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Be informed, stop guessing, start knowing and make smarter business decisions.

True North Metric’s suite of products provide an affordable and easy way to monitor and improve key areas of your business.

Our systems are configured to suit the needs of your company. Data is collected using text messaging, email and the Internet. This allows us to process the information in real-time. We then present the data to you via the Internet as well as alerts and reports sent to your phone and inbox.

Since we manage and host the software you don’t have any technology headaches. With our easy to use tools you’ll know more, you’ll make better decision and you’ll help your business to grow.

     
   
 
   
 
 
SMS feedback a hit, keeps railway officials busy
The feedback-through-SMS launched by the Western Railway (WR) and the Central...
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True North Metrics set up O'Briens Irish Sandwich bars with True North Customer™.

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